Frequently Asked Questions

  •  What payment method do you accept?
    • We accept bank account transfer and COD only
  • Do you provide warranty on your spare parts?
    • No, however if you have found damaged during the delivery, we will replace it.
  • How to place a bulk & not in stock spare parts?
    • Send us email stating the part name and part code (if any) or provide us the model, serial number and parts photos then we will revert to you.
  • How to order or inquire the out-of-stock items?
    • Send your query to our email and we will revert to you.
  • Do you provide delivery of ordered items?
    • Yes, with a minimal delivery charge of AED 25.00 for below AED 200.00 per transaction total purchased and free of charge for above AED 200.00 purchased.